Explore Scientific Shipping Policy


Free Standard Shipping

All orders $70 and up placed on explorescientific.com qualify for free standard shipping within the continental United States. Please note that free standard shipping does not apply to special-order items.



Order Processing

  • Processing Time: Orders are typically processed within 1–2 business days (Monday – Friday, excluding holidays).

  • USPS Shipments: When shipping with USPS, please allow 1 additional day for processing.

  • Order Confirmation: Once your order has shipped, you will receive a confirmation email with tracking information.



Shipping Methods & Delivery Times

Explore Scientific offers various shipping options to meet your needs:

  • Standard Shipping (Free for orders $70 and up): Estimated delivery time is 3–7 business days within the continental U.S.

  • Expedited Shipping: Available at an additional cost; estimated delivery time is 2 business days.

  • Overnight Shipping: Available at an additional cost; estimated delivery time is 1 business day.

Please note that delivery times are estimates and may vary depending on carrier delays, weather conditions, or holidays.



Special Orders

  • Processing Time: Special-order items may require additional processing time.

  • Shipping Charges: Special-order items are not eligible for free standard shipping and may incur additional shipping charges.



International Shipping

  • Current Policy: At this time, Explore Scientific ships only within the United States.

  • International Inquiries: For international shipping options, please contact service@explorescientific.com.



Tracking Your Order

  • Tracking Information: Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.

  • Carrier Websites: You can track your shipment directly with the carrier: USPS, FedEx, or UPS, depending on your shipping selection.



Damaged or Lost Packages

  • Damaged Items: If your order arrives damaged, please contact us immediately at service@explorescientific.com with your order number and photos of the damage.

  • Lost Packages: If a package is lost in transit, we will work with the carrier to resolve the issue and may offer a replacement or refund as appropriate.



Questions About Shipping

For any shipping questions or special requests, please contact our Customer Service team:

Free United States Shipping

Orders $70+ shipped within the continental United States qualify for free standard shipping. Learn more.

Explore Scientific Warranty

Register your product within 60 days to activate your warranty coverage. Learn more.

30 Day Returns

Returns are accepted within 30 days if the item is in original condition. Learn more.

Dedicated Customer Support

Our customer service team is here to help with product support and warranty service. Learn more.